How we handle your data

Data controller and data collection

Neptune is committed to safeguarding your privacy. This policy explains what personal data we collect through this website and how it is used.

Certain types of data may be necessary to access and utilize specific features, such as submitting a test ride, sales, fleet, or dealership enquiry.

User responsibilities

Users are responsible for any third-party data shared via the Neptune website and must ensure they have the right to share it.

Data processing and security

Data is processed using secure IT systems at Neptune’s operational offices and is protected against unauthorized access, alteration, or disclosure.

Data storage and retention

Personal data is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

Legal action

Neptune may disclose personal data to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.

User rights

Users have the right to access, update, or delete their personal data. You may:

• Request information about the personal data Neptune holds.
• Correct any inaccurate or incomplete data.
• Request the deletion of your data when it’s no longer needed.
• Request your data in a transferable format.
• Limit the processing of your data in certain situations.
• Object to the processing of your data for direct marketing or legitimate interests.
• Withdraw consent for data processing at any time.
• File a complaint with a supervisory authority if you feel your rights are violated.

Cookies and analytics

With your consent, we use Google Analytics to understand how visitors use this website (for example, which pages are viewed and how enquiries are submitted) so we can improve it.

Analytics cookies are only set after you click “Accept” on the cookie banner. You can change your choice at any time using the “Cookie settings” link in the footer. Strictly necessary storage, such as remembering your cookie choice, does not require consent.

‘Do not track’ requests

Neptune does not currently support “Do Not Track” browser signals.

Policy updates

Neptune may update this Privacy Policy periodically. Continued use of the site after changes constitutes acceptance of the revised policy.